Your share of the harvest is a culmination of months of planning, seeding, planting, irrigating, weeding, harvesting, washing, and packing. We strive to provide you with the finest, freshest produce and treat you with the highest respect. While we expect a plentiful harvest, we cannot guarantee an abundance of every crop. We plan to continue planting a large variety of vegetables, but there may be variation in crop success from year to year. This contract commits members and farmers for full harvest seasons (50 weeks out of the year), in its unpredictable beauty.
As a part of our community, you share in our successes as well as our failures, and for this, we are grateful. In exchange for your loyal support, we promise we will do our very best to meet your expectations. If a chosen share size & pickup plan is not meeting your needs, we would be happy to discuss changing your membership type. Please contact us as soon as possible so that we can find the membership plan that works best for you.
Community-Supported Agriculture is a transaction, but it is also a promise, one which describes our relationship as producers and consumers as we work to nourish one other.
By purchasing a share, you agree to the following guidelines:
- I will make my payments on time. Full or monthly payment should be made on time. Monthly invoices are sent on the 1st of each month. You are able to set up automatic monthly payments with the first invoice you receive from us.
- I will pick up my share on time. We do not offer reimbursement or other accommodations for missed pickups.
- I will make my own arrangements if I cannot be present at pickup. Friends or family members are always welcome to pick up a share in your place: please let them know the name of our farm, our pick-up policies, and the name of the CSA member they are picking up for. Switching between Tuesday and Wednesday pickups is acceptable as long as you let us know at least one week ahead of time. If you expect to miss more than a few shares due to vacations or schedule conflicts, please look into our Market Card!
- If I have a special, unexpected circumstance that prevents me from retrieving my share for an extended period, I will contact you as soon as possible. We will review your request and determine if we can make an accommodation.
Membership Cancellations: Year Round CSA members are able to cancel their membership at any time throughout the year, with at least two weeks' notice. We do not provide partial refunds for canceling in the middle of the month.
Missed Pickups: We are unable to provide accommodations for missed CSA pickups. If a member misses three pickups in a row, we will reach out regarding next steps. If we do not hear back within one week, member will be removed from the CSA program so that we can add new members from our waiting lists.
Holiday Breaks: We take two breaks over the course of a year for our CSA pickups: one during Christmas week and the other during Spring Break. A large percentage of our members take vacations during these two weeks. We also like to offer our team a vacation from the rigorous schedule that growing and harvesting food demands.
Autopay Option: If you choose the Autopay option, your account will automatically be charged on the 1st of each month, and you will receive an email notification of the charge.
Manual Payment: If you prefer, you will still have the option to make manual monthly payments.
Please contact us if you need to set up another payment plan.
Have a question that's not answered here? Feel free to contact us directly. If our service does not meet your expectations, please do not hesitate to call our CSA Manager, Rebecca, or email us (585-315-7351); firstname.lastname@example.org).
Who can I contact if I have questions regarding my CSA? Please feel free to reach out to us at any time with questions, feedback, or concerns. We’re happy to help through email or schedule a phone call to walk you through any process.
1. General questions, feedback, online account, payments: Rebecca Henderson: CSA Manager (email@example.com / 585-315-7351)
2. CSA pickup (ie: you’re late to pickup, you forgot the pickup window time frame, etc): Abby Schmidt: CSA Pickup Coordinator (616-322-7723)
Helpful tips for storing your veggies...
Arugula store in a plastic bag with a paper towel in the refrigerator.
Asian Greens (Bok Choy / Mizuna / Tatsoi) store unwashed, in a plastic bag in the crisper.
Beans store in a plastic bag + keep in refrigerated veggie drawer.
Beets separate roots from greens + refrigerate in the crisper, loosely wrapped in plastic.
Cabbage store in a plastic bag + keep in refrigerated veggie drawer.
Carrots separate roots from greens and refrigerate in the crisper, loosely wrapped in plastic.
Celeriac store in a plastic bag in the crisper.
Collards store in a sealed plastic bag, refrigerate.
Cucumber store in a cool spot away from sunlight (or in a warmer shelf of the fridge--prone to chilling injuries if stored below 50 degrees).
Eggplant store out of the refrigerator in a cool spot away from sunlight at 50 degrees.
Fennel refrigerate in a plastic bag.
Garlic store whole heads at room temperature in a dry, dark, cool place.
Herbs (Basil / Chives / Cilantro / Dill / Lemon Balm / Mint / Parsley) place the stem ends of the herbs into a jar filled with water, cover loosely with a plastic bag and refrigerate.
Kale store in a sealed plastic bag, refrigerate.
Kohlrabi store in a plastic bag + keep in refrigerated veggie drawer.
Leeks store in a plastic bag in the crisper.
Lettuce store in the crisper; with a paper towel to absorb moisture.
Microgreens (Mild / Spicy) store in plastic bag with a paper towel in the refrigerator.
Onions (Red / Yellow) store in a dry, dark place, at an even temperature.
Parsnips refrigerate in the crisper, loosely wrapped in plastic.
Radicchio store in a sealed plastic bag, refrigerate.
Radish remove greens and store each separately in a bag in the crisper.
Pea Shoots store in plastic bag in the refrigerator with a paper towel to absorb moisture
Peppers store in a plastic bag + keep in refrigerated veggie drawer.
Potatoes store in a cool, dark, dry place above 50 degrees (not with onions).
Rutabaga store in a plastic bag + keep in refrigerated veggie drawer.
Thyme loosely wrap in a damp paper towel inside a sealed plastic bag in the refrigerator
Salad Greens (Mild / Spicy / Spring Mix) store in plastic bag in the refrigerator with a paper towel to absorb moisture.
Salad Turnips remove greens + store each separately in a bag in the crisper.
Scallions stand in a jar filled with 1-2" of water, cover with a plastic bag and store in the fridge. If they're too large to do this, store in plastic bag in the refrigerator.
Shallots store bulbs in a cool, dark place.
Spinach store in the crisper; with a paper towel to absorb moisture.
Summer Squash / Zucchini store unwashed in a plastic bag in the fridge, or keep in a cool dry place.
Sweet Potatoes store in cool, dark, dry place at 55-65 degrees.
Tomatillos store loose in a paper bag in the refrigerator. To keep them fresh and free of bruises, keep the husks on until they are ready to use.
Tomatoes store on the countertop in a cool, dry place.
Winter Squash (Acorn / Butternut / Delicata) clean before storing in a cool spot, ideally with good air circulation.